RewardMore Blog
Everything you need to keep clients coming back
5 Steps to Appointment Scheduling for Increased Revenues and Reduced Mistakes
Appointment scheduling is a very simple process, but if not done right, it can undermine the rest of your customer service strategy. Making sure your staff knows the best techniques for scheduling appointments that increase your business revenues while minimizing...
5 Rules of Pricing to Increase Perceived Value and Customer Experience
As people, we like to think that we are rational and that our perception of value is logical, but this couldn’t be further from the truth. Research has shown that perception of value is relative and that a business can influence perception of value through pricing....
How Small Business Owners Get Their Groove Back
You are an inspired person. You have a passion and did more than dream, you took that passion and turned it into a business. Is it easy? Hell no! You pour everything you have into your business. Time, energy, and money don’t even begin to tell the story of just how...
5 Things to Know Before Promoting on Groupon
Small business marketing is no simple task. From outlining your strategy to analyzing your campaigns, there are many time consuming steps and each one requires proficiency for the whole plan to work. There are countless marketing companies waiting in the wings to help...
Which Clients are My Rewards Program For?
A retail service business has two pathways for revenues: new clients and repeat visits. Yes new clients are important, as there are no repeat visits without first visits. However, research shows that the return on investment (ROI) for repeat visitors is up to 7x times...
5 Ways to Inspire Employees to Deliver a Great Customer Experience
The customer experience has always been a driver for business success, but in the era of social media, this is truer than ever. Owners are invested and driven to achieve success, but how do they get their staff to give the same effort? Inspiring staff to give their...
When to Elevate a Support Ticket to Get Better Customer Service
Nobody wants to deal with customer support. It means something has gone wrong and you don't have the tools to fix it. The numerous companies you have to work, with being a business owner today, means you will eventually end up on the phone, chat, or email with...
Is Your Business Caught in the Daily Deal Trap?
Many businesses unknowingly get snared in the daily deal trap with promises of new clients and repeat visits, only to find they couldn’t get out. You can prevent this by learning how to setup Groupon to work for your business, but if you are already stuck, we can...
