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What a G.R.E.A.T. Customer Support Response Looks Like

What a G.R.E.A.T. Customer Support Response Looks Like

by Kane Mantyla | Sep 23, 2018 | Customer Experience, Small Business Marketing, Small Business Support

A customer complaint is an investment in your company. Knowing how to flip their negative emotional experience into a positive one can often turn a complainer into a promoter. This process is simple, repeatable, highly effective, and is used by many of the...

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