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The Truth About Repeat Clients

The Truth About Repeat Clients

by Kane Mantyla | Jan 24, 2019 | Customer Retention, Increase Revenues

You can’t even get a business off the ground without new clients, as a result, most business owners will focus only on them. The truth is, however, new clients will not make your business nearly as successful as repeat clients will. Most business owners get tunnel...
3 Easy Steps to Executing Like a CEO

3 Easy Steps to Executing Like a CEO

by Kane Mantyla | Jan 22, 2019 | Increase Revenues, Small Business Support

9 out of 10 first businesses FAIL, however, for second businesses, 9 out of 10 SUCCEED. Why? There are many reasons, but one of the main reasons is that owners learn how to execute better. Being able to successfully execute a plan is the difference between a business...
Why Time-Based Models Create More Successful Service Businesses

Why Time-Based Models Create More Successful Service Businesses

by Kane Mantyla | Sep 24, 2018 | Increase Revenues, Small Business Support

The U.S. economy was predominantly a manufacturing economy for most of the last century. Our schools and small business management courses taught this model almost exclusively, but times are changing and retail service business owners might need to take a second look....
Customer Retention Programs, Part 5: Loyalty Reward Programs

Customer Retention Programs, Part 5: Loyalty Reward Programs

by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support

Customer loyalty apps, rewards, and referral programs have earned their spot on the customer retention programs list for a very good reason; they get clients coming back! Since these programs are earned and not prepaid, they can work alongside your existing programs...
Customer Retention Programs, Part 4: Clubs

Customer Retention Programs, Part 4: Clubs

by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support

Clubs can be a powerful customer retention program when it comes to meeting a specific business need. Although not as popular as memberships or packages they can sometimes generate a stronger commitment from your club members and generate consistent revenues. Clubs...
Customer Retention Programs, Part 3: Memberships

Customer Retention Programs, Part 3: Memberships

by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support

When it comes to customer retention programs, nothing is as powerful as a membership. The client is committed and your business has guaranteed revenues. Memberships are not without their risks, however. If they are improperly structured or ill-fitting they can cost...
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