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Customer Retention Programs, Part 3: Memberships

Customer Retention Programs, Part 3: Memberships

by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support

When it comes to customer retention programs, nothing is as powerful as a membership. The client is committed and your business has guaranteed revenues. Memberships are not without their risks, however. If they are improperly structured or ill-fitting they can cost...
Customer Retention Programs, Part 2: Packages

Customer Retention Programs, Part 2: Packages

by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues

Packages are the the most popular customer retention program for service based businesses. They are usually the first up-sell to generate more revenues immediately, and get the client to commit to more visits. A package is extremely effective at converting a first...
Customer Retention Programs, Part 1: Retention Strategies Overview

Customer Retention Programs, Part 1: Retention Strategies Overview

by Kane Mantyla | Sep 24, 2018 | Customer Retention

There is an endless supply of marketers that offer different ways to bring you new clients. Some are effective, others not, but no matter how many new clients you get, it is your repeat clients that generate real success. They have already visited and getting them to...
How to Increase Customer Retention with On-the-Spot Bookings

How to Increase Customer Retention with On-the-Spot Bookings

by Kane Mantyla | Sep 24, 2018 | Customer Retention, Small Business Support

It is widely known that repeat clients have a far greater return on investment than new clients. Harvard Business Review says that the cost of new customer acquisition is 5 to 25 times more expensive than getting an existing customer to return. They also say that...
10 Things You Need Know About RewardMore

10 Things You Need Know About RewardMore

by Kane Mantyla | Sep 24, 2018 | About RewardMore, Customer Retention

RewardMore is a new approach to loyalty rewards that can do what no other earned retention program can do. It can get clients to come back sooner. Rewarding clients based on how often they visit, instead of points, is better for services. It isn’t providing the...
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