by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
The customer experience has always been a driver for business success, but in the era of social media, this is truer than ever. Owners are invested and driven to achieve success, but how do they get their staff to give the same effort? Inspiring staff to give their...
by Kane Mantyla | Sep 24, 2018 | Customer Support, Small Business Support
Nobody wants to deal with customer support. It means something has gone wrong and you don’t have the tools to fix it. The numerous companies you have to work, with being a business owner today, means you will eventually end up on the phone, chat, or email with...
by Kane Mantyla | Sep 24, 2018 | About RewardMore, Small Business Marketing
Many businesses unknowingly get snared in the daily deal trap with promises of new clients and repeat visits, only to find they couldn’t get out. You can prevent this by learning how to setup Groupon to work for your business, but if you are already stuck, we can...
by Kane Mantyla | Sep 24, 2018 | Customer Retention
Repeat visit clients spend up to 10x more than first visit clients, according to research. This means that any service-based business must have client retention programs in place to be successful. Memberships are the most common retention program for increasing repeat...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Customer Support, Small Business Support
No matter how hard we try, we just can’t please everyone. Every business experiences customer complaints, whether it’s their fault or not. Learning how to satisfy a disgruntled client with a solution that also benefits the business is a high level customer...
