by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
We have all heard of the golden rule, do unto others as you would have them to do unto you. It is sage advice for living a happy and prosperous life, but it is also the cornerstone of small business management for running a successful service-based business. Discover...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Customer loyalty apps, rewards, and referral programs have earned their spot on the customer retention programs list for a very good reason; they get clients coming back! Since these programs are earned and not prepaid, they can work alongside your existing programs...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Clubs can be a powerful customer retention program when it comes to meeting a specific business need. Although not as popular as memberships or packages they can sometimes generate a stronger commitment from your club members and generate consistent revenues. Clubs...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
When it comes to customer retention programs, nothing is as powerful as a membership. The client is committed and your business has guaranteed revenues. Memberships are not without their risks, however. If they are improperly structured or ill-fitting they can cost...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues
Packages are the the most popular customer retention program for service based businesses. They are usually the first up-sell to generate more revenues immediately, and get the client to commit to more visits. A package is extremely effective at converting a first...
